Jordan Ellis Clinical Liaison Officer
Jordan joined East Anglian Air Ambulance as a Clinical Liaison Officer in November 2023 after working on the front line as a paramedic full-time for seven years. She began her career in the London Ambulance Service as a technician before upskilling to paramedic through St. Georges University.
She was attracted to the Aftercare role with EAAA as she enjoys giving back to the local community and supporting people through whatever trauma they are dealing with.
Jordan says, “My role entails reaching out to all those who have been involved in and affected by an incident EAAA has attended. I believe our support can have a massive, positive impact on patients and their families. Through base visits we can raise awareness of what it is we do and how we do it. It is also a privilege to be a part of changing someone’s emotional wellbeing – for example, seeing the helicopter could trigger a bad memory, but a base visit could help to change that trigger into a positive feeling to know the helicopter can help somebody.”
“People might not know that we can support everyone affected by an incident attended by EAAA. This includes bystanders and our emergency worker colleagues – there is no limit to our support.”
Jordan adds that it’s a privilege to be a very small but impactful part of someone’s journey, and something she has learned from former patients and families is, “that love really is all around us.”
Outside of EAAA, Jordan enjoys spending time with family, walking her dogs and generally being outside in nature. She is also a volunteer paramedic with the Norfolk Accident Rescue Service.
