Careers
We’re proud to be recognised as a great place to work - but what really matters to us is creating an environment where people feel valued and supported.
In 2023, we were listed in The Sunday Times Best Places to Work, and in 2021 we topped the charity list in Best Companies, and over the years, we’ve been humbled to receive several regional accolades.
I never thought I would be lucky enough to land my dream job twice in a lifetime (former holiday rep) but I did! Since starting in Feb 2020 I was welcomed with open arms into the East Anglian Air Ambulance family whose emphasis is on the importance of getting the work life balance right. I am given the autonomy to run with my ideas and love to get involved with all the activities that are arranged internally. There is so much scope to develop in my role and to progress in my career – what more could you want from a job?!
Zoe Harris, Community Fundraiser
It’s not often people say they look forward to going to work, but I do! Working at East Anglian Air Ambulance is unlike any job I have previously had; there is so much that makes it a unique place. Firstly, working for a charity that genuinely makes a difference is so rewarding. Every penny goes towards a good cause and, working in the Fundraising and Supporters team, you get to hear so many amazing stories about how your team is making a difference in the wider community. Secondly, the people and the culture within the charity are so welcoming and supportive. Everyone is working towards the same goal, meaning that we all help each other and work hard to achieve the charity’s ambitions. I am so grateful that I get to say I work for East Anglian Air Ambulance. I am proud to be a part of such an excellent organisation.
Joshua Lawrence, Community CPR Training Manager
I work and live in the East of England and had experienced the work East Anglian Air Ambulance does when working locally. I was aware of the of the critical care EAAA provide to patients when they need it most and had seen the benefits and professional service they provide, which was always impressive. Therefore, when the opportunity to work for EAAA arose, I had to apply. Since starting at EAAA I have been welcomed into a fantastic team, where every day I am able to work with great pilots, paramedics and other doctors. In my time so far, I have learned a lot about pre-hospital emergency medicine and have been to reach critically injured and unwell people on the worst day of their lives and make it better; for them and their family. Aside from the clinical work, I have an appreciation for all the work that occurs to allow us the privilege of delivering critical care, and I have also had opportunities to join in with the wider charity team at various events. East Anglian Air Ambulance is a fantastic place to work, and I would recommend to anyone.
Liam Neale, PHEM Senior Clinical Fellow
Our Culture and Values
These achievements reflect something simple: we employ brilliant people and work hard to make East Anglian Air Ambulance a place where they can thrive. Our culture is built around one clear focus – doing the very best for our patients and the communities we’re proud to serve. We care deeply – about our patients, our staff, our volunteers, our donors, and every person whose lives we touch.
Our values guide us every day:
- Reasoned – Our actions and decisions are evidence based and with others’ views in mind
- Accountable – We accept ownership and deliver on that acceptance
- Integrity – We are honest and ethical
- Synergy – We work with others to create a better outcome
- Evolution – We are constantly working to improve
Come and join us!
If you’d like to join a team that’s passionate about saving lives and supporting each other, take a look at our current vacancies. We’d love to receive your application.
Trustee
Location: East of England
Hours: Approximately 10–12 days per year
Salary: Voluntary
EAAA is always evolving and recognises everyone as an individual, which is why we are committed to providing a diverse range of staff benefits across the organisation. Our offerings provide support in the areas of physical, mental, and financial wellbeing. In addition, we offer a supportive and enabling environment that promotes a culture of professional training and development.
To support the health and wellbeing of all our staff we offer a range of benefits. These are supported by a number of initiatives delivered throughout the year, such as wellbeing workshops, to ensure that staff wellbeing continues to be at the forefront of the employee experience.
Membership of health care cash plan
All staff are enrolled automatically into the scheme when joining. The scheme allows members to reclaim for costs (subject to annual limits) of treatments such as physiotherapy, optical and dental appointments, diagnostic consultations, and access 24/7 to speak to a GP or Counsellor for support with both personal and professional issues.
Wellbeing days
To support any member of staff, who, may be feeling overwhelmed, anxious or in low mood EAAA has wellbeing days available. These are up to two paid days per leave year, where an employee can take some time to collect their thoughts and attend to their own mental wellbeing.
Wellbeing sessions
These are delivered throughout the year on a range of topics, including guest speakers that are invited to talk to staff about their lived experiences. Recent workshops have included advice and support in relation to financial wellbeing, money management, relaxation techniques and living with ADHD.
Onsite gym (Cambridge & Norwich)
This is provided for all staff to use free of charge.
Extraas
We offer a benefit scheme that is free to join and provides access to all staff on discounts and cashback at 800+ retailers.
Volunteer days
EAAA offers employees one paid day’s leave to volunteer their time for a charitable cause, in the local communities that we serve. Not only is this our way of giving back to our local community and increasing connectivity with the voluntary sector, but this also provides staff with the benefit to support issues they feel passionate about.
EAAA recognises the importance of a healthy work-life balance and is committed to providing a range of working arrangements which enable employees to balance their working lives with other priorities. We offer a number of benefits to support ‘finding the balance.’ These include:
Annual leave
A generous annual leave entitlement upon appointment (25 days), rising after five years continuous service. Staff can also purchase the equivalent of an additional week’s leave, if they wish.
Hybrid Working
Ground-based EAAA staff have the option to work flexibly based on a hybrid model of 60% of the working week based on site and 40% working from home. Staff have the autonomy and flexibility to manage their working days/weeks based on this hybrid approach and the needs of their role.
Working patterns
EAAA encourages staff to talk flexibly in terms of working patterns, where these can be supported operationally. We recognise the importance and value in supporting staff to work flexibly. Well-designed flexible working can increase employee wellbeing by reducing work/life conflict.
Other paid leave
To support all employees, EAAA offers a number of family friendly provisions in excess of paid statutory entitlements. These include maternity, paternity/partner, shared parental, adoption leave and fertility treatment leave.
EAAA is committed to delivering outstanding care to the community – and the investment and development of our staff are central to this, through our approach to continuous development.
EAAA also supports ongoing professional development via attainment of specific industry-recognised qualifications by staff. Study leave is also provided.
In addition to this, EAAA offers training and/or awareness programmes to all staff in range of topics. Recent examples include:
- Transgender Awareness Training – delivered by Norfolk LGBT+ Partnership.
- Emergency at Work First Aid and CPR/Defib training offered to all staff delivered by our Community CPR team at EAAA.
How to Apply
If you have any questions about any of our vacancies, then do get in touch via recruitment@eaaa.org.uk.